A lot of practices are working harder than ever to bring in new patients. But what if the real growth opportunity is already sitting inside your practice?

In this new episode of the Raving Patients Podcast, I sit down with Lorie Streeter to talk about the growth formula most dentists overlook. We dive into patient experience, follow up systems, and how to unlock the hidden revenue many practices are missing.

If you want more predictable growth without constantly increasing your marketing spend, this is a conversation you do not want to miss.

Listen to the full episode, link in comments.

I would love to hear your thoughts. Drop a comment and let me know your biggest takeaway.

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What if the biggest growth opportunity in your dental practice isn’t outside… but already sitting inside your system?

In this episode, Dr. Len Tau sits down with Lorie Streeter to unpack the real growth formula most practices overlook. While many dentists chase new patients, Lorie reveals why the true driver of sustainable growth lies in reactivating existing patients, strengthening systems, and elevating the patient experience.

From overlooked treatment plans to broken follow-up systems, this conversation dives deep into how practices can unlock hidden revenue, improve retention, and turn everyday patients into raving fans. If you want predictable growth without constantly spending on marketing, this episode is a must-listen.

What You’ll Learn
-Why growth in dentistry is an “inside job”
-The hidden revenue sitting in your existing patient base
-How poor follow-up systems are costing practices thousands
-The real role of patient experience in driving referrals and retention
-Why marketing alone won’t fix growth problems
-How office managers can become the engine behind practice success
-Simple ways to improve patient experience starting immediately
-The importance of listening and clear communication in case acceptance

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Key Takeaways
00:25 Welcome + Episode Introduction
03:00 What Max Assist Does and How It Helps Practices
04:35 Key Features That Set Max Assist Apart
06:28 Growth Is an Inside Job Explained
08:30 The Problem with Follow-Up Systems
10:18 Why Patient Experience Drives Growth
14:58 The Power of the Office Manager Role
18:55 Practical Ways to Improve Patient Experience
22:30 Leveraging Employer Groups for Growth
25:52 Patient Retention vs New Patients
28:18 Fixing Follow-Up and Case Acceptance
30:09 One Thing to Change in Your Practice Tomorrow
31:30 Lightning Round

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Connect with Lorie
Website: https://maxassist.com/
Email: lorie.streeter@maxassist.com

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more at: https://www.callrail.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

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If you won millions tomorrow, would you still do what you do?

New episode of Raving Patients Podcast with Dr. Len Tau featuring Kelley Tyrrell is live.

Success might be simpler than you think.

Listen to the full episode. https://ravingpatientspodcast.libsyn.com/the-excellence-curve-confidence-delegation-and-elite-ortho-outcomes

#DentalPodcast #Success #Leadership #RavingPatients #Mindset

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A new episode of Raving Patients Podcast with Dr. Len Tau just dropped featuring Kelley Tyrrell.

Delegation can either elevate your practice or create more frustration.

Kelley shares a powerful reminder for doctors navigating digital orthodontics and aligner workflows. Yes, everyone can call themselves a technician. Yes, software allows almost anyone to move teeth around on a screen.

But there is a big difference between someone who can shuffle teeth digitally and someone who understands biomechanics, refinements, and long term outcomes.
If you delegate to the wrong person, you may end up stuck in endless refinements and wasted chair time. If you delegate to someone who truly makes you better, your results and efficiency improve dramatically.

The lesson is simple. Delegate. But delegate intelligently and intentionally.

If you are incorporating more digital workflows into your practice, this episode is packed with insights you need to hear.

Listen to the full episode. Link in comment.

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Most dentists think growth comes from doing more… but what if it actually comes from doing less, better?

In this episode, Dr. Len Tau sits down with Kelley Tyrrell to break down what she calls The Excellence Curve—a smarter, more scalable way to grow your orthodontic and aligner cases without burning out. Kelley shares how micro-education, intentional delegation, and engineered systems can transform not just your clinical outcomes, but your entire practice efficiency.

If you’ve ever felt overwhelmed managing cases, second-guessing treatment plans, or stuck doing work your team could handle, this episode will shift your perspective. Because real growth is not about doing everything yourself—it is about building systems that deliver excellence consistently.

What You’ll Learn
-Why micro-education tied to real patient cases accelerates learning
-How delegation can dramatically increase efficiency and profitability
-What “The Excellence Curve” really means for dental practices
-The role of systems and workflows in scaling orthodontic cases
-How to choose the right digital support instead of doing everything yourself
-Why retention programs are critical for long-term success and revenue
-How confidence and mentorship drive consistent practice growth
-The hidden cost of not delegating your aligner setups

Key Takeaways
00:28 Introduction and guest background
03:13 Why dentists should listen to Kelley Tyrrell
04:43 Micro-education and case-based learning
05:48 The power of delegation in orthodontics
09:18 Scaling practices through digital workflows
11:59 What is The Excellence Curve
14:45 Patient accountability and retention importance
16:40 Systems and repeatable workflows for growth
18:40 Confidence, mentorship, and scaling success
22:02 Retention protocols and long-term patient care
27:06 Digital treatment planning and delegation model
32:02 Lightning round insights from Kelley
37:36 How to connect with Kelley Tyrrell

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Connect with Kelley
Email: kelley.inspired1@gmail.com.
LinkedIn: Kelley Tyrrell
Instagram: @clearly.kelley

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more at: https://www.callrail.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

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AI does not just read “best dentist near me.”
It rewrites it behind the scenes.

New episode of Raving Patients Podcast with Dr. Len Tau featuring Adrian Lefler is live.

If you want your practice recommended by AI search engines, you need to understand how they interpret context and intent.

Listen to the full episode--https://ravingpatientspodcast.libsyn.com/how-to-get-chat-gpt-and-gemini-to-recommend-your-dental-practice

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AI is about to change how patients choose their dentist.

New episode of Raving Patients Podcast with Dr. Len Tau featuring Adrian Lefler is live.

The doctors who lean into AI SEO now will win big over the next several years.

Listen to the full episode--https://ravingpatientspodcast.libsyn.com/how-to-get-chat-gpt-and-gemini-to-recommend-your-dental-practice

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AI is changing the way patients find a dentist, and most practices are not ready for what is coming.

In this episode of the Raving Patients Podcast, I sit down with Adrian Lefler to talk about how tools like ChatGPT and Gemini are already influencing patient decisions. Many patients are no longer clicking through websites. They are asking AI who they should trust and calling the practice that gets recommended.

If your practice is not showing up in those recommendations, you are missing opportunities before a patient even reaches your website.

We break down what zero click search means, how AI decides who to recommend, and the steps you need to take right now to stay visible and competitive.

This is not something to wait on. The practices that act early will have the advantage.

Listen to the full episode in the comments.

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Being visible online used to mean showing up in search results. Now it means being the practice AI tools choose to recommend when patients ask for help finding a dentist they can trust.

In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with marketing expert Adrian Lefler, CEO of MySocialPractice, to break down one of the biggest changes coming to dental marketing. AI tools like ChatGPT, Gemini, and other large language models are rapidly becoming the way patients search for dentists. Instead of scrolling through search results, many patients now ask AI assistants for recommendations and go directly to the practice suggested.

Adrian explains how this new “zero-click search” environment is transforming SEO, what practices must do to stay visible, and why reviews, social media, and website performance now play a critical role in whether AI recommends your practice or ignores it.

If your practice wants to stay competitive in the AI era, this episode explains exactly where to start.

What You’ll Learn
-What “zero-click search” means and why it is changing dental marketing
-How AI tools like ChatGPT and Gemini recommend dental practices
-Why traditional SEO strategies are no longer enough
-The role of reviews, social media, and directories in AI visibility
-How to check whether AI currently recommends your practice
-The three most important steps dentists should take right now to stay visible online

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Key Takeaways
00:00 Episode introduction and podcast recognition
01:15 Introducing Adrian Lefler and today’s topic
03:05 Why AI is the future of dental marketing
04:00 How AI receptionists and chat technology are changing patient communication
06:00 The coming shift from traditional search to AI search
09:00 What “zero-click search” means for dental practices
12:30 Why voice search and conversational search are growing
13:00 Traditional SEO vs AI-driven search
17:00 How AI search engines gather and evaluate information
19:30 Why reviews, social media, and user-generated content now matter more
21:40 How to check if your practice is recommended by AI
24:30 Why AI responses vary depending on user search history
28:20 The first steps dentists should take to get recommended by AI
31:10 Why website speed and schema matter for AI SEO
33:00 The problem with templated dental websites
34:30 Adrian Lefler’s Bite Size Podcast
35:30 How dentists can evaluate their AI visibility
37:10 Final thoughts on preparing your practice for the AI future

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Connect with Adrian
Website: https://mysocialpractice.com
Email: adrian@mysocialpractice.com
Adrian also hosts the Bite Size Podcast, focused on AI and technology in dentistry.

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

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This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more at: https://www.callrail.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

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