If case acceptance numbers are low in your practice, youre likely pretty familiar with the problems all those Nos can bring. Not only does team morale suffer, the lack of scheduled treatment hurts practice productivity and ultimately your bottom line. Learn whats holding patients back and make the adjustments necessary to finally reach that 85% acceptance benchmark.
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Sally McKenzie
Sally McKenzie is CEO of McKenzie Management, a full-service, nationwide dental practice management company. An international lecturer and author, she is also the editor of The Management Tips e-newsletter and The Dentist's Network newsletter and publisher of The New Dentist magazine. Her articles have been published in Dentistry Today, Dental Economics, Dental Tribune, and the CDA Journal.
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