In the rest of the episode, Victoria, Chad, and Dr. Etchison cover:

The practice of “linking” for case acceptance
Creating rapport and conversation with patients based on their interests (a case acceptance game changer)
Etchison’s move from clinical C.E. to business centered C.E. to support his practice management
The importance of leadership and mentoring of associates
Word choice when giving feedback and talking to patients (is it a screw or a man-made titanium root)
How Dr. Etchison balances the demands of his work and family life