In this powerful solo episode, Dr. Sonny Spera shares a raw and insightful account of a day in his practice that tested every system, every team member, and every ounce of leadership. From unexpected staff absences to emotionally complex patient encounters, Dr. Spera walks us through how communication, contingency planning, and mutual respect kept the day not only afloat—but highly productive. If you’re a dentist, team leader, or practice owner, this episode will open your eyes to the unseen systems that hold everything together when the unexpected hits.
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