What we teach and talk about at Productive Dentist Academy is improving case acceptance with comprehensive treatment plans. By only diagnosing what we think a patient wants to hear, we are making assumptions about their needs. And we’re not really giving them our best and highest care. So today, I want to talk about some of the secrets I’ve learned about communicating well with patients including:

“Need” vs. “relationship”
Why diagnosing risk factors helps educate patients
Determining what is your responsibility as the doctor and what is the patients’