Today, I discuss how the pandemic has forced our industry to innovate and what our practice did to not just keep our doors open, but to try to hit as many of the goals we set out a year ago. I share why we needed to shuffle our team amidst the pandemic and explain why I can’t fully get rid of insurance in my practice. I describe the lessons we learned as a team and how we’re not better prepared when it comes to anything virtual. I also share how the pandemic personally hit me and my family and explain why, despite these challenges and setbacks, I’m still thankful.